Sales Support Executive Needed

on Friday, 03 January 2020. Posted in News

Sales Support Executive - Urban Greening Company
Salary: £23,000 - £30,000
Location: Biotecture Ltd London office: Long Lane, London, SE1 4PR
Type: Permanent, Full Time
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Biotecture, the UK's leading Living Wall company, has an exciting opportunity for a Sales Coordinator / Sales Support Executive to join our team based near London Bridge.
Green Infrastructure is the integration of natural vegetation within urban environments.  It occurs in the liminal space where architecture meets landscape architecture, structures integrate with the natural world and buildings adjoin nature. These are the spaces and places where we specialise and Biotecture’s living walls have been breathing new green life into towns and cities for over 12 years.  
We want to transform grey urban environments into green and pleasant places, using our plant technology, for the well-being of people and planet. To achieve our vision and mission – ‘to reconnect people with nature’ - we must be determined, dedicated and proactive, and nurture our living walls and our business. 
About the role:
Due to growth, we are on the lookout for a Sales Coordinator / Sales Support Executive.  This is an excellent opportunity for a dedicated and well organised sales support / customer success professional, preferably with a background in construction, landscaping or horticulture (but not essential), to join an expanding team in an exciting urban greening company. 
Reporting to the Sales Director, this is a vital role within the sales team.  Your role will be to look after our pipeline of enquiries, quotations and opportunities, by tracking their progress and helping customers to progress with Biotecture’s proposals, to make sure we have met all of their technical and commercial requirements in a timely manner.  Your objective is to develop and nurture these opportunities so that we can secure them as orders.  
This role is primarily office-based, near London Bridge.  Initial training will take place in our head office and nursery facilities near Chichester.
  • Previous experience in a sales support / sales coordinator / customer success role, preferably in a business-to-business environment, is essential.
  • A construction, landscaping or horticultural background would be ideal.
  • Excellent communication and negotiation skills in a highly competitive market 
  • Professional, clear telephone manner
  • A high level of computer literacy and tech-savvy
  • Self-motivated and determined attitude
  • Confident in dealing with contractual and technical queries after training 
  • Personality and likeability to build a rapport with potential and existing clients
What’s on offer? 
  • Good package including basic salary and results-based bonus
  • Central London location 
  • Full in-house training
  • Career progression
  • Company pension scheme
  • Joining a passionate and dedicated multidisciplinary team of like-minded professionals
  • We are a company that cares about the environment, and cares about our employees!
Sounds interesting? Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01243 572118 and ask for Russell Hartwell, Sales Director.
Candidates with previous experience in and job titles including: Sales Administrator, Client Relationship Manager, Sales Support, Customer Success, Sales Support Manager, Sales Coordinator, Customer Success Manager, Client Success, Customer Success Executive, Sales Admin, may be considered.
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