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National Account Manager
The Company: Urban Planters are a leading interior landscape company in the UK, supplying and maintaining plant displays, green walls and grounds maintenance to businesses across the UK through our network of local franchised operational branches.
To assist our expanding national sales team based at their sales office in Matlock, Derbyshire, we are looking for full-time, field-based Account Managers.
Key Details:
Salary: £28,000 - £35,000 + bonus potential based on experience
Location: Field-based
Job Type: Full-time
Duration: Permanent
The Role:
As one of our Account Managers, you will be allocated a portfolio of customers to manage and develop, in line with our Company's expectations.
You will also be responsible for the financial management for your portfolio of customers, building professional and efficient relationships whilst providing excellent standards of customer service.
Responsibilities include, but not limited to
- To work with Managing Director and Senior Account Manager to develop, implement and achieve a sales plan for National Sales.
- To agree pricing strategies for all customers versus market competition in conjunction with Senior Account Manager.
- Develop and maintain a thorough knowledge of new products and ways in which they can be creatively used to ensure all customers have the latest products, where possible.
- To identify key personnel within each customer account, develop relationships to influence decision makers.
- To maximise as many of our core services with each customer.
- To assist, mentor and support the franchise network in fulfilling our service delivery in line with customer expectations.
- Develop, agree, implement and achieve a schedule of meetings and quality visits for each customer.
- Follow all our Company policies and procedures and ensure they are also being implemented throughout our customer’s sites as required.
- Ensure all customer SLA’s & KPI’s are in place and being met.
- Maintain up to date customer records as laid down by our Company’s policies and procedures.
- Ensure all billing requirements for your customers are up to date and communicated as per our Company’s policies and procedures. Assist with credit control as requested.
- Act upon and manage all enquiries from your customer’s sites, franchise network and head office regarding National Account work.
- To provide effective reporting as directed by the Senior Account Manager or Director.
- Requirements:
- A working experience in similar account management roles.
- A good relationship builder.
- Ability to up sell additional products and services to customers.
- A flexible approach to field-based remote working and travelling across the UK.
- Good working knowledge of Microsoft software.
- Able to organise, prioritise and take ownership of your workload.
- A natural problem solver, and confident in tackling difficult situations.
Training and Development:
Full training on our processes, system and the company/product will be provided.
Applications to be sent via https://www.urbanplanters.co.uk/about-us/jobs/
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National Account Manager
The Company: Urban Planters are a leading interior landscape company in the UK, supplying and maintaining plant displays, green walls and grounds maintenance to businesses across the UK through our network of local franchised operational branches.
To assist our expanding national sales team based at their sales office in Matlock, Derbyshire, we are looking for full-time, field-based Account Managers.
Key Details:
- Salary: As per contract of employment
- Position: Permanent, Full-time
- Place of work: Field based and home office
- Main Office: Urban Planters, Old Hall Cottage, Nottingham Road, Tansley, Matlock, Derbyshire DE4 5GA
- Hours: Mon – Fri 09.00 – 17.00 These are your standard working hours, however you will be expected to have a flexible approach to working hours, as you will be expected to travel to Client sites outside of these hours, as required.
- Holidays: As per contract of employment
Duties:
You are responsible for all associated and related duties connected with the job title as directed by the employer, the employer’s immediate supervisor, line manager or director through verbal and/or written instructions and whereby such verbal and/or written instructions may be amended from time to time according to the demands of the employer’s business.
Line Director: Thomas Palfreyman (Joint Managing Director)
Reports to: Thomas Palfreyman (Joint Managing Director)
Responsibilities to include:
- Develop National Account Clients in line with set targets and agreed strategy
- Manage and develop all existing National Account Clients
- Manage all internal and external activity associated with National Account work
Main Duties:
- To work with Managing Director and Senior Account Manager to develop, implement and achieve a sales plan for National Sales.
- To agree pricing strategies for all customers versus market competition in conjunction with Senior Account Manager.
- Develop and maintain a thorough knowledge of new products and ways in which they can be creatively used to ensure all Clients have cutting-edge products, where possible.
- To identify key personnel within existing Client accounts, develop relationships to influence decision makers.
- To maximise as many of our core services with each Client.
- To assist, mentor and support the franchise network in fulfilling our service delivery in line with Client expectations.
- Develop, agree, implement and achieve a schedule of meetings and quality visits for each Client.
- Follow all Company policies and procedures and ensure they are also being implemented throughout our Client’s sites as required.
- Ensure all Client SLA’s & KPI’s are in place and being met.
- Maintain up to date Client records as laid down by the Company’s policies and procedures.
- Ensure all billing requirements for National Account Clients are up to date and communicated as per the Company’s policies and procedures. Assist with credit control as requested.
- Act upon and manage all enquiries from Client’s sites, Clients, franchise network and head office regarding National Account work.
- To provide effective monthly reporting as directed by the Senior Account Manager or Director.
Applications to be sent via https://www.urbanplanters.co.uk/about-us/jobs/
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Account Manager with a Business Development Role
Windowflowers Ltd has been pioneering plants in the workplace since it was founded in 1947. For over 71 years we have been innovating and expanding and are now the largest independent supplier in the UK.
Windowflowers are now seeking a bright enthusiastic addition to our team to help manage both long standing accounts, new clients and sales leads. You should have a good knowledge of plants/horticulture/landscaping/floristry and be able to manage commercial clients from all sectors including luxury hotels, commercial and residential property managers, office managers, local authorities and town centre managers.
You would become the “front of House” of Windowflowers and be responsible for answering any queries on the account as well as seeking further commercial opportunities both with existing clients but also answering enquiries from potential new clients.
Excellent organisational skills and the willingness to receive full training will be required as will the UK driving licence and the ability to attend meetings in London and the South of England.
Excellent package including sales incentives.
Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01628 667227
We look forward to hearing from you.
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Sales Support Executive - Urban Greening Company
Salary: £23,000 - £30,000
Location: Biotecture Ltd London office: Long Lane, London, SE1 4PR
Type: Permanent, Full Time
Biotecture, the UK's leading Living Wall company, has an exciting opportunity for a Sales Coordinator / Sales Support Executive to join our team based near London Bridge.
Green Infrastructure is the integration of natural vegetation within urban environments. It occurs in the liminal space where architecture meets landscape architecture, structures integrate with the natural world and buildings adjoin nature. These are the spaces and places where we specialise and Biotecture’s living walls have been breathing new green life into towns and cities for over 12 years.
We want to transform grey urban environments into green and pleasant places, using our plant technology, for the well-being of people and planet. To achieve our vision and mission – ‘to reconnect people with nature’ - we must be determined, dedicated and proactive, and nurture our living walls and our business.
About the role:
Due to growth, we are on the lookout for a Sales Coordinator / Sales Support Executive. This is an excellent opportunity for a dedicated and well organised sales support / customer success professional, preferably with a background in construction, landscaping or horticulture (but not essential), to join an expanding team in an exciting urban greening company.
Reporting to the Sales Director, this is a vital role within the sales team. Your role will be to look after our pipeline of enquiries, quotations and opportunities, by tracking their progress and helping customers to progress with Biotecture’s proposals, to make sure we have met all of their technical and commercial requirements in a timely manner. Your objective is to develop and nurture these opportunities so that we can secure them as orders.
This role is primarily office-based, near London Bridge. Initial training will take place in our head office and nursery facilities near Chichester.
Requirements:
- Previous experience in a sales support / sales coordinator / customer success role, preferably in a business-to-business environment, is essential.
- A construction, landscaping or horticultural background would be ideal.
- Excellent communication and negotiation skills in a highly competitive market
- Professional, clear telephone manner
- A high level of computer literacy and tech-savvy
- Self-motivated and determined attitude
- Confident in dealing with contractual and technical queries after training
- Personality and likeability to build a rapport with potential and existing clients
What’s on offer?
- Good package including basic salary and results-based bonus
- Central London location
- Full in-house training
- Career progression
- Company pension scheme
- Joining a passionate and dedicated multidisciplinary team of like-minded professionals
- We are a company that cares about the environment, and cares about our employees!
Sounds interesting? Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01243 572118 and ask for Russell Hartwell, Sales Director.
Candidates with previous experience in and job titles including: Sales Administrator, Client Relationship Manager, Sales Support, Customer Success, Sales Support Manager, Sales Coordinator, Customer Success Manager, Client Success, Customer Success Executive, Sales Admin, may be considered.
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UKGBC 2020 winter/spring internship
UKGBC are looking for a passionate and positive recent graduate to help them with their mission to radically improve the sustainability of the built environment. You will be reporting to the Head of Business Transformation and Director of Operations and Membership. The ideal candidate will be passionate about sustainability, have strong research and administration skills, a positive, can-do attitude and thrive in a busy working environment.
This is a 14 week internship which may lead to further employment being offered by UKGBC.
Click here for further details
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